Example A: Specialty Services Platform (Anonymized)
Situation: Founder transition and succession planning.
Thesis: Fragmented niche with recurring revenue and pricing headroom.
Diligence: 20+ customer calls, SKU-level margin analysis, and route density study.
Plan: Pricing program, technician utilization, and tuck-in M&A pipeline.
Outcome: Stabilized churn, expanded EBITDA margins, and completed first add-on.